bh44 Terms & Conditions

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and bh44 ("bh44", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at bh44.io. By accessing, browsing, registering on, or using any part of the bh44 platform, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you unconditionally agree to be bound by them.

If you do not agree with any part of these Terms, you must immediately cease all use of the bh44 platform and close your account if one has been created. Continued use of the platform constitutes ongoing acceptance of the most current version of these Terms.

These Terms apply to all services provided by bh44, including but not limited to casino games, live dealer tables, sports betting markets, virtual games, promotional offers, loyalty programmes, and customer support interactions. They should be read alongside the bh44 Privacy Policy and any specific promotional terms that apply to individual offers.

Eligibility

Use of the bh44 platform is subject to strict eligibility requirements. By registering or using bh44, you represent and warrant that all of the following conditions are satisfied at all times during your use of the platform:

• You are at least 21 years of age. bh44 enforces a minimum age of 21 for all registered players, consistent with responsible gaming best practices. Players aged below 21 are strictly prohibited from using bh44 in any capacity.
• You are accessing the platform as a private individual for personal entertainment purposes only, and not on behalf of any business, organisation, or third party.
• You have the legal capacity to enter into a binding contract under the laws applicable to you.
• You are not a resident of any jurisdiction in which online gambling is explicitly prohibited by applicable law.
• You are not acting as an agent for, or otherwise on behalf of, another person who would be ineligible to use bh44.
• You are not a current or former employee of bh44, nor an immediate family member of such an employee, unless prior written consent has been obtained.

bh44 employs verification procedures to check player eligibility at the point of registration and on an ongoing basis. We cooperate with third-party verification services where necessary. Any account found to have been opened or operated by an ineligible player will be closed immediately and any funds held for review.

Account Registration

To access real-money games and betting markets on bh44, you must create a registered account. The following conditions apply to all accounts created on the platform:

• One Account Per Person: Each individual may register only one account. Operating multiple accounts — whether under the same name, different names, different devices, or different payment methods — is a serious breach of these Terms and will result in the closure of all associated accounts and potential forfeiture of balances.
• Accurate Information: You must provide accurate, complete, and current information during registration and keep your account details up to date at all times. Providing false, misleading, or incomplete information is grounds for immediate account closure.
• Account Security: You are solely responsible for maintaining the security of your username and password. You must not share your login credentials with any other person. bh44 will never ask for your password through any channel.
• Notification of Breach: If you suspect that your account has been accessed without your authorisation, you must notify bh44 immediately at [email protected]. You will be liable for all activity conducted from your account prior to a verified security notification.
• Account Closure: You may close your bh44 account at any time by contacting our support team. Requests to close accounts for responsible gaming reasons will be processed with priority. Account closure does not waive any obligations you have already incurred under these Terms.

bh44 reserves the right to refuse account registration, suspend an existing account, or permanently close an account at its sole discretion, including where we have reason to believe that these Terms have been or are likely to be violated.

Deposits & Withdrawals

All financial transactions on bh44 are denominated in Bangladeshi Taka (৳ BDT). bh44 supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Payment method availability may vary and bh44 reserves the right to add or remove payment options at any time.

Deposits:

• The minimum deposit amount is ৳500 BDT. There is no maximum deposit limit, though very large deposits may be subject to additional verification.
• Deposits made via bKash and Nagad are typically credited to your bh44 account within seconds of confirmation. Processing times for other methods may vary.
• All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited. bh44 reserves the right to request proof of ownership of any payment method used.
• bh44 does not charge fees on deposits, but your payment provider may apply their own transaction charges. Check with your provider before depositing.

Withdrawals:

• The minimum withdrawal amount is ৳1,000 BDT. Withdrawal requests below this threshold will not be processed.
• Withdrawals are processed to the same payment method used for the corresponding deposit where possible. bh44 reserves the right to process withdrawals via an alternative method at its discretion.
• All withdrawals are subject to identity verification. bh44 may request a copy of a government-issued photo ID, proof of address, and/or proof of payment method ownership before processing any withdrawal. For withdrawals exceeding ৳10,000 BDT, such documentation is mandatory.
• Withdrawal requests are typically reviewed and processed within 24 to 72 hours of submission, subject to verification requirements. Mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are generally completed faster than card-based withdrawals.
• bh44 reserves the right to delay, withhold, or reverse a withdrawal if there are reasonable grounds to suspect fraud, money laundering, a breach of these Terms, or a technical error in the credited amount.

Bonuses & Promotions

bh44 offers a range of promotional bonuses to eligible registered players, including a 200% welcome bonus for new registrations, weekly reload bonuses, cashback offers, and seasonal festival promotions for events such as Eid, Pohela Boishakh, and BPL season. All bonuses are subject to the following general conditions, as well as any specific terms stated on the individual promotion page:

• Wagering Requirements: All bonus funds are subject to wagering requirements before they can be converted to withdrawable cash. Wagering requirements will be stated clearly on each promotion page and in the bonus notification sent to your registered email address. Failure to meet wagering requirements within the stated time window will result in the bonus and any associated winnings being voided.
• Eligibility: Bonuses are available to eligible registered players only. Unless otherwise stated, each promotion is available once per player, per household, and per device. Players who have self-excluded or placed account restrictions may not be eligible for promotional offers during the restriction period.
• Bonus Abuse: bh44 actively monitors bonus activity. Any player found to be exploiting, manipulating, or abusing bonus terms — including through the use of multiple accounts, arbitrage strategies, or systematic low-risk wagering — will have their bonus voided and may have their account suspended.
• Minimum Deposit: Most deposit bonuses require a qualifying deposit to activate. The minimum qualifying deposit for any bonus will be stated in the individual promotion terms. The standard minimum qualifying deposit is ৳500 BDT.
• Game Contributions: Different game types may contribute differently toward bonus wagering requirements. Slot games typically contribute 100%, while table games and live dealer games may contribute at a lower rate or not at all. Specific contribution rates are listed on each promotion page.
• Expiry: Bonus funds that are not used within the stated validity period will be automatically removed from your account. bh44 is not obligated to reinstate expired bonuses.

bh44 reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice. In the event of a dispute regarding bonus terms, the decision of bh44's management is final.

Gameplay Rules

All games offered on bh44 are sourced from certified international game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its own specific rules, which are accessible within the game interface. By playing any game on bh44, you agree to abide by both these Terms and the individual game rules.

• Random Number Generation: All non-live casino games use certified Random Number Generator (RNG) technology to determine game outcomes. RNG software is independently tested to ensure fairness and unpredictability.
• Live Dealer Games: Live dealer games are streamed in real time from certified studios operated by our game providers. The rules of each live game are governed by the game provider's terms, which are displayed within the live game interface.
• Sports Betting: All sports betting markets, including live in-play betting on cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers internationals), football, kabaddi, and other sports, are subject to bh44's sportsbook rules. Odds are displayed as decimals and are subject to change before a bet is confirmed. Once a bet is placed and confirmed, it cannot be cancelled.
• Malfunction: In the event of a technical malfunction during gameplay, bh44 reserves the right to void the affected game round or bet. Any winnings derived from a malfunction are not valid and will not be paid. bh44 will endeavour to restore the affected game or bet to its pre-malfunction state where technically feasible.
• Maximum Win: Certain games and promotions may be subject to maximum win limits. Any winnings exceeding the stated maximum for a single game session or promotional event will be capped at the specified maximum amount. Maximum win limits will be stated clearly on the relevant game or promotion page.

Prohibited Activities

The following activities are strictly prohibited on bh44. Any player found to be engaging in prohibited activities will face immediate account suspension, permanent ban, and potential forfeiture of all account balances:

• Opening or operating more than one account, or opening an account on behalf of another person.
• Using fraudulent, stolen, or unauthorised payment methods for deposits or withdrawals.
• Attempting to launder money or use bh44 for any illegal financial activity.
• Using automated software, bots, scripts, or any artificial intelligence tools to place bets, exploit game mechanics, or interact with the platform in a non-human manner.
• Colluding with other players in live poker, live dealer, or any other multiplayer game context.
• Exploiting errors, glitches, or malfunctions in the platform software for financial gain.
• Systematically abusing promotional bonuses through low-risk hedging strategies, bonus arbitrage, or any other method designed to circumvent wagering requirements.
• Providing false identity documents or misrepresenting your identity, age, or location.
• Harassing, threatening, or abusing bh44 staff, customer support agents, or other players through any communication channel.
• Attempting to reverse-engineer, decompile, or otherwise obtain the source code of any bh44 software or game.

Responsible Gaming

bh44 is committed to promoting responsible gaming for all players. Gambling is intended to be a form of entertainment and should never be pursued as a source of income or as a means of recovering financial losses. bh44 provides a comprehensive suite of responsible gaming tools accessible to all registered players directly from their account dashboard.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits to control their spending. Once a limit is set, it takes effect immediately. Requests to increase a limit are subject to a 24-hour cooling-off period before the increase is applied.
• Session Time Reminders: Players may configure automatic session time reminders that will alert them when they have been playing for a specified duration.
• Cooling-Off Period: Players may request a temporary suspension of their account for a period of between 24 hours and 6 weeks. During a cooling-off period, the account cannot be used to place bets or make deposits.
• Self-Exclusion: Players who wish to permanently exclude themselves from bh44 may request full self-exclusion by contacting our support team at [email protected]. Self-exclusion is permanent and irrevocable for a minimum period of 6 months. During self-exclusion, bh44 will take reasonable steps to prevent the player from opening a new account.

If you are concerned that your gambling habits are becoming problematic, we strongly encourage you to use the tools described above and to seek support from a qualified professional. bh44's support team is available 24/7 and can assist you in activating any responsible gaming feature. Please refer to the Responsible Gaming page for detailed guidance and additional resources.

bh44 enforces a strict 21+ age policy with mandatory identity verification for all registered players. Protecting minors and vulnerable individuals from harm is a priority and non-negotiable commitment of this platform.

Intellectual Property

All content on the bh44 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software code, and the overall design and layout of the platform — is the intellectual property of bh44 or its respective licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bh44 platform for personal entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, publish, or transmit any content from bh44 without prior written consent.
• Modify, adapt, translate, or create derivative works based on any bh44 content.
• Use any bh44 logo, brand name, or trademark in any manner that could cause confusion or that implies an endorsement not authorised by bh44.
• Frame or mirror any portion of the bh44 platform on any other website or application.

Any unauthorised use of bh44 intellectual property may result in legal action. bh44 actively monitors for trademark and copyright infringement and will pursue remedies available under applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, bh44 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the bh44 platform. This includes, without limitation, loss of profits, loss of data, loss of goodwill, or any other intangible losses.

bh44's total aggregate liability to you in connection with any claim arising under these Terms or in relation to your use of the platform shall not exceed the total net deposits made by you to bh44 in the 30-day period immediately preceding the event giving rise to the claim.

bh44 does not warrant that:

• The platform will be available at all times without interruption, error, or delay.
• Any information provided on the platform is accurate, complete, or current at all times.
• The platform or any content on it is free from viruses or other harmful components.

You acknowledge that gambling involves financial risk and that you participate in all games and betting activities at your own risk. bh44 is not responsible for any financial losses arising from gameplay, regardless of the cause.

Privacy & Data Protection

bh44 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using bh44, you consent to the collection and processing of your personal data as described in the Privacy Policy.

bh44 uses SSL encryption to protect all data transmitted between your device and our servers. Player account data, payment information, and personal identification documents are stored securely and are not shared with unauthorised third parties. Please review the full Privacy Policy for details on how your data is collected, used, and protected.

bh44 may share data with third-party service providers who assist in operating the platform, including payment processors, identity verification services, and game providers. All such third parties are contractually obligated to process data only for the purposes specified and to maintain appropriate security standards.

Amendments to These Terms

bh44 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, bh44 will notify registered players via email to the address registered with their account, with reasonable notice before the new Terms take effect. Non-material changes may be made without prior notice.

The most current version of these Terms will always be accessible on this page. The effective date at the top of this document will be updated to reflect the date the current version came into force. Continued use of the bh44 platform after the effective date of any amendment constitutes acceptance of the revised Terms.

If you do not agree to any amended Terms, you must cease using the bh44 platform and close your account prior to the effective date of the amendment. Closing your account does not affect any rights or obligations that arose under the prior version of the Terms.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the general principles of international online gaming law, with due regard to the laws applicable to online transactions and digital services in Bangladesh. bh44 makes no representation that the platform is appropriate for use in any specific jurisdiction and it is your responsibility to ensure that your use of bh44 complies with the laws applicable to you.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the bh44 platform, bh44 encourages you to contact our support team in the first instance at [email protected] to seek an informal resolution. Our team will endeavour to resolve all disputes fairly and promptly within 10 business days of receiving a written complaint.

Where a dispute cannot be resolved informally, the parties agree to pursue resolution through good-faith negotiation before resorting to formal legal proceedings. bh44 reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction where necessary to protect its intellectual property rights or prevent irreparable harm.

Contact Us

If you have any questions about these Terms and Conditions, or if you wish to raise a complaint, request account closure, activate responsible gaming tools, or seek clarification on any aspect of the bh44 platform, please contact our support team:

• Email: [email protected]
• Support Hours: 24/7 — 00:00 to 24:00 Bangladesh Standard Time (BST, UTC+6)
• Language: English
• Response Time: All written enquiries will receive a response within 24 hours. Urgent matters such as account security breaches or self-exclusion requests are treated as priority and will be addressed as quickly as possible.

Please include your registered username and a clear description of your query or complaint when contacting support. This will help our team resolve your matter as efficiently as possible.